FlyerTalk Forums - View Single Post - Recourse for World of Hyatt point earning error?
Old Jan 28, 2021 | 12:34 pm
  #15  
Carolina2Cali
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Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
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Originally Posted by Carolina2Cali
Hyatt Ziva and Zilara give 1000 AA miles per night, see here: https://world.hyatt.com/content/gp/e...page_en__sep20

After putting me on hold for what felt like 45 minutes but was probably 30, the agent chatted with her supervisor in length and after research, I was told this one particular promotion requires them to ask how I would want to earn, maybe American requested this as part of their deal... ?
After finding the promotion link for you, I realized I should go read the terms a THIRD time, the first since chatting with the agent, and it might be what the agent and her supervisor were referring to...

"Member must choose either World of Hyatt Base Points or AAdvantage miles as their base earning. If a member selects to earn World of Hyatt Base Points at check-in, member will receive 1,000 bonus miles per night in addition to World of Hyatt Base Points earned. If member chooses to earn AAdvantage miles at check-in, they will receive the ongoing benefit of 500 AAdvantage miles per stay in additional to the 1,000 bonus miles per night as part of the Offer during the Offer Period."

If I had to take a wild guess but hoping someone here can confirm, when you book ONLINE, they send you an email or pop up in the app, asking?
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