FlyerTalk Forums - View Single Post - Recourse for World of Hyatt point earning error?
Old Jan 28, 2021 | 12:21 pm
  #13  
Carolina2Cali
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Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
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Originally Posted by skywalkerLAX
I have that account linkage as well and never had this issue a single time in 150+ stays since it was initiated. I consider this to be a wild rumor people claim to be a reason why the FFP finds a way into their reservation because there is no technical reason for it.

You mentioned something with 1000 AA miles per night at these brands. What's up with that?

Actually the property isn't at all required to ask you that because they have no idea about what promotions are currently running. You as the guest have to tell them what you want to earn and double check your folio it's in fact correctly stated.
Well I can't prove it, but I made my reservation at the desk and I know for a fact I only provided him my Hyatt number. The World of Hyatt phone agent even immediately went to my online profile to check my earning preference, and said it indeed says Hyatt.
Hyatt Ziva and Zilara give 1000 AA miles per night, see here: https://world.hyatt.com/content/gp/e...page_en__sep20

After putting me on hold for what felt like 45 minutes but was probably 30, the agent chatted with her supervisor in length and after research, I was told this one particular promotion requires them to ask how I would want to earn, maybe American requested this as part of their deal... ? Maybe because people are earning thousands of AA miles they figure maybe you just want to earn the whole thing in miles? But I tend to agree with you, how would the front desk even know if I had signed up for that promotion or not? I never thought to tell the guy how I wanted to earn, because I assumed it would just be Hyatt as is standard and also marked in my profile.
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