FlyerTalk Forums - View Single Post - Potential Dispute/ Chargebacks for hotel booking in Singapore
Old Jan 27, 2021 | 12:21 pm
  #25  
Statman
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Join Date: May 2005
Location: Los Angeles
Posts: 607
Originally Posted by xyf
Fair, then we should not bother this and should be more cautious the next time. However, the shower problem cannot be resolved as it is a design defect, and also the front desk told us the booking.com rate them as 5-star while booking.com told us the property rates themselves. That's pretty unpleasant.
Why can't you ask them to move you to another room?

Have you made this request?
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