Originally Posted by
Anonba
Originally Posted by
vintagepilot
As another data point, and assuming the advice is correct, I have just been told by a GGL CS agent that an avios-related FTV, ie an FTV that is derived from an unwanted or cancelled reward booking, can be refunded directly from the FTV if required at a later date. This is not the case with a revenue-based FTV.
Yes but you do pay the cancellation of £35 per person.
Is this a flat £35, or is it limited to the amount of cash held on the FTV (by analogy with directly cancelling an award booking where the cash element was less than £35)?