Originally Posted by
kaizen7
They already did that! They creatively inventing more excuses to drive off loyalty program members away from their hotels and into the competitors. 🤣
This is so true. I give my hotel nights to the properties that treat me well and if I re-qualify for AMB then great. Otherwise, I am directing all of my spend to Hyatt. Marriott continues to demonstrate that they don’t care about their top tier as a customers, but I will gladly do business with the individual properties that are continuing to be great hotels!