Originally Posted by
euromannn
AMEX rep's know little to nothing about these issues
Example:
Three weeks ago I bought airline ticket $201.00(Dec 31) first two AMEX rep's told me unto 90 days for credit.
Then called again for different issue and AMEX rep advised typically 2 weeks and he could manually adjust if not available by then.
Then "MIA" answer that AMEX travel is Expedia and they probably do batch updates causing longer delays.
BINGO : Jan 5, 2021 - credit appeared........so in the end only 5 day delay but no AMEX rep's was tuned into the process only read general guidelines.
This is completely wrong.
With almost all AmEx "offers" or "credits", AmEx always adds languages to allow 90 days, 4-6 weeks, 6-8 weeks for the credit to post. All AmEx reps follow the same procedure. They can't control how quickly the credits get posted and they want to play safe. A lot of the credits get posted within a couple of days, like the Saks, Gold dining credit, last year's $20 mobile/streaming and the $30 Paypal credit. This $200 travel credit is a new one and DPs vary.
Those below are all credited in a couple of days:
Saks credit:
Please allow 2-4 weeks after an eligible purchase is charged to your Card Account for statement credit(s) to be posted to the Account.
Gold Dining credit: You'll receive a statement credit covering up to $10 on a monthly basis, typically 2-4 weeks after your purchase
Paypal credit: Please allow up to 12 weeks after the eligible purchases are charged to your Card Account for statement credit(s) to be posted to the Card Account.