FlyerTalk Forums - View Single Post - Marriott Lifetime Elite Status General Discussion [Master Thread]
Old Jan 16, 2021 | 1:04 pm
  #1539  
DELee
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Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
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Originally Posted by skywalkerLAX
And to be honest I don't see why a hotel should make a big deal about Lifetime members. After all a Lifetime member could be a horrible customer who stays 2-3 nights a year with Marriott while the status holder of the same tier does a hard qualification every year. Business wise it makes more sense to treat active customers better. But this goes a step too far in applying common sense with a company that even treats their $20k Ambassadors like a doormat.
IIRC the check in screen on heritage Marriott would show a few of your last stays within the system (and perhaps year spend to date) . So, yes, even a clueless FDA should see your immediate past stays. However, being clueless doesn't mean they have any understanding or training about service.

David
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