FlyerTalk Forums - View Single Post - BA Covid-19 Flight cancellations, rebooking, and refunds

Jan 16, 2021, 11:31 am

#314

KARFA

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Quote:

Originally Posted by CosmoCosmo

Hi, I can't change or cancel my Avios bookings in MMB. I get a message to say 'contact us', link takes me to details of general 0800 number. I was on hold for 45 mins as soon as I said it was Avios, agent said I had to speak to Exec Club and she'd put me straight through. Still on hold 50 mins later! I'll have to try again another time, but does anyone know if it's 0800 general number or Exec Club line? Thanks.

Hi. Is it urgent? I only ask as there are a lot of cancellations going out over the last day and this evening. If it can wait a few days it may be better to call back then when call volumes calm down.

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