Originally Posted by BeantownFlyer
Now they are trying to hit you up with a fee for every refund you want. As you know, since the website requires you to pay just to book a reservation (which you need not do if you call Amtrak), there is now a serious disadvantage to booking online. Too bad, because even calling Amtrak Select reservations one deals with a bunch of boneheads.
Oh dear. This could be a major pain. I may have to change my whole process here. Online booking has been a great thing for me all these years.
Funny, I had no idea there was a Select reservations line (I am Select tier myself). Just as well I never used it, if they're that bad!