Three days in... In reference to the Ohie butler service, might as well not exist. No mention/signs of it since the email, not sure why they even asked/introduced it.
Diamond breakfast is indeed just a set continental menu now vs buffet, with a bread/pastry station that also has some cereal. The menu has salads, fruits, three types of platters (cold cuts, salmon and cheese) and that's basically it. Any hot item is extra (eggs, pancakes, etc.). It's plenty to eat but the options seem very limited based on pictures of the buffet I'd seen. I have asked the servers what was with the change and they have just told me it's how they're doing the diamond breakfast from here on out.
The dining options seem to rotate, probably due to low occupancy. Upa Upa lounge is still closed for renovations, also lots of owv are under maintenance/repairs too. Even got a card in our room today apologizing for the next two days in advance for noise and construction around (they're taking sledge hammers to the pilons and replacing the concrete casing around the steel pilons it looks like). Not near our room for now, but can hear it at the pool occasionally.
Resort is about 25-30% capacity we were told, but honestly seems dead. Checked the app a week before our stay and had already been upgraded to a deluxe owv so thats definitely a pro to the times.
Staff always wear masks, most guests wear them indoors, but rarely if ever do I see masks on guests outside. So few people here though that it honestly didn't bother us at all. I found it funny that their social distancing signs here say 3ft vs the 6ft touted in the US.