Originally Posted by
Isochronous
My 30 Dec still hasn't posted - I uploaded via missing stay form and got an email saying they're having IT problems affecting postings due to a system change and that it will take another 3-5 business days for someone else to respond. Rather annoying because that was my 75th night and so my account still hasn't ticked over to titanium yet.
Well the agent told me yesterday, this period is a busy period. I told her, I can understand if this is a normal time, but now we are in pandemic. I am very sure the volume is not as high as the usual year end period.
Having said this, so Marriott should be aware, the year end is the busy time, but yet they are still doing system change? I really cannot imagine this.