FlyerTalk Forums - View Single Post - Is it just me or LH call center line is constantly malfunctioning?
Old Jan 13, 2021 | 9:32 am
  #8  
oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,501
In my case the senator line goes thru the usual 'press 1 for ...' stuff, then you get a US style ring tone, then some noise, then silence and 10 seconds later the agent picks up. Last friday the agent hung up on me (or got disconnected) just after telling me 'LH is not responsible for a reissue but my TA is'. The line went silent for a while and then the survey came on.
oliver2002 is offline