FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jan 13, 2021 | 9:09 am
  #2293  
ExpertFlyer Voice
Company Representative - ExpertFlyer
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Join Date: Jan 2005
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Originally Posted by Full Score
I agree wholeheartedly.

The other current problem is BA flights being zero-ed out. I was scheduled to fly SAN-LHR in Mar next and fully expected it to be cancelled, whereupon A availability comes into play vs Z award seatsI. I've been checking daily to find out when SAN-LHR becomes zero-ed out so as not to have to wait for BA's cancellation Email. The alternative, LAX-LHR, has limited First availability.

Yesterday I switched my flight to the only date in mid-March showing Z availability to ensure that I had a seat as, since Covid began, BA have been condensing their two LAX flights into one, therefore making availability much less certain.

Now I find that this was yet another ExpertFlyer/BA glitch and the flights have not yet been cancelled. How can EF go month after month without fixing their ongoing BA problems AND without offering their users detailed explanations?
We posted last night about the USA-POS issue which just started occurring late yesterday. Again, we asked BA to fix the issue and they will, just like last time when the UK-POS had an issue.

As for the award data, like stated before, we are working on a solution, it just isn't quick or easy. Just because it's not ready yet, doesn't mean we're not working on it or ignoring it. Thanks.
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