im sorry but i hope it hasnt been asked/answered before.

has anyone a link to the customer guidelines that were updated?
"BA have also adjusted the Standard Customer Guidelines so that if BA cancel the flight you can be rebooked to anytime in 12 months after you originally bought the ticket, so long as there is space in the cabin - there is no need to have a fare bucket available or Avios availability." from the wiki...
this policy seems kinda unknown to the german callcenter and i dont want to deal/struggle with the GB callcenter