FlyerTalk Forums - View Single Post - BA Covid-19 Flight cancellations, rebooking, and refunds | Help and advice thread
Old Jan 11, 2021 | 9:23 am
  #197  
Confus
All eyes on you!
5 Years on Site
 
Join Date: Nov 2017
Posts: 3,566
Originally Posted by oceanscape
Any recent experiences of how long refunds for taking (voluntary redemption cancellation)? Thanks
It really depends on the specifics of your own booking, there isn’t a fixed answer. If it’s a simple booking (note - BA’s/Amadeus’s definition, not yours), arranged before 6pm UK time, it’ll be processed the same day and back to you within however long it takes your card company to handle it. If it’s a complex booking that requires manual handling, it’ll go into a queue for processing. Mostly these are sorted within a fortnight, but there are some that take a bit longer.
Confus is offline