Originally Posted by jjLDNY

So having made Amb for the first time this year I've never experienced the personal ambassador, though the person that reached out to welcome me etc seemed friendly and informed. He also managed to get me some additional points for missing the vouchers that were sent out for Ambs in Nov as I should have made it in time but my last stay took 14 days to log.

Anyway, I just attempted to use the Amb line for the first time, I'm trying to get the email for a GM at a hotel. Called up the main line, through within about 15 seconds and the person that answered took the request and although they couldn't find it, said they will email me back directly(or have them email me directly?). Let's see what happens, and see how long it takes?!