Made a booking while points hadn't yet expired. Account expiry showed 2022 expiry date change.
Cancelled and rebooked with a different date (made a mistake) during the same session. Expiry showed 2021 expiry. Logged in a week later. All points were removed.
Rewards point reservation for future stay remains in profile.
...but looks like if you cancel the booking near expiry and rebook...system will expire the account/points.
Rules show:
Qualifying Activities include redeeming Choice Privileges points,
https://www.choicehotels.com/en-ca/c...es-regulations
It's a shame that the program isn't more aligned with most other hotel programs extending expiry rules into August 2021...but more of a shame that the rules of the program don't account for changes.
Very dissapointed!
Liz, what say you?