Originally Posted by cja
My parents need help with going from one concourse to the other to catch their connecting flights. They are still mobile but walks very slow so taking an electric cart will make it a lot easier for them to catch their connecting flights. How does one arrange for this rather?
In my experience,, you can request it in your reservation, remind them on check in, remind them at the departing gate, remind the flight attendent, and still have to request it when you get to the top of the jetway.