FlyerTalk Forums - View Single Post - American Airlines’ new emotional support animal (ESA) policy as of 11 Jan 2021
Old Jan 6, 2021 | 12:25 pm
  #9  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
As a practical matter, AA has simplified the procedures for the legitimate use of the rule and not gone overboard in dealing with the potential that there are fraudsters out there. There always have been and always will be and some will be caught out and some will not.
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