My App has never worked since the integration. Ever. I'm on my 3rd phone (maybe 4th) that were bought in different countries (US, UAE, China) and different systems (IOS and Android).

This is what I see on my reservation booking calendar. I can guess N means Sunday and N means Monday. But it's annoying they can't figure it out.

Half the time when I try to book the system says it's down. When I do book, it's often wrong number of people in final reservation, conflicting cancelation policies on app and what is emailed me in a confirmation, whatever it is.

I am still getting emails from Marriott in many different languages. Seriously. How does that happen?

When I contact customer service, some are helpful but don't know what to do, others are nasty and blame me as if I don't know how to make a reservation!

The only time I book a Marriott now is if there is no Hyatt nearby which all too often happens regularly.

Crappy IT, suspended loyalty benefits and customer care that makes Comcast look like a paragon of good service...forget Marriott loyalty!

In the meantime, Marriott pays Arne $13 mil USD, takes my tax bailout and fires/furloughs line workers.


What is Monday? Tuesday? Garbled