Originally Posted by yyznomad
I've done J on several repeat routes this year including YYZLHR, YYZCDG, YYZYVRHNL, YYZSCL, YYZYVR (a million times), YYZMCO, YYZDEN, YYZLAS, YYZYYC, YYZSFO (and the list goes on...) several short hauls YYZ/YOWYULORD and all I can say that it has been CONSISTENTLY INCONSISTENT. Attentive staff, preemptive staff, lazy staff, frowning/grumpy staff, slow staff, forgetful staff, small main portions, large main portions, no hot buns, forgot to hand out jackets at end, forget to hand out wetnaps for newspapers, forget to ask if anyone wants newspapers, etc. (and many more little things)... I have no experience traveling in J/F on other carriers, so all I can say is that I'm not displeased with the level of service I've been getting in J... not yet, that is!
Thats exactly what I mean yyznomad - the service is fine one day, and the next you feel as though you are a burden to the staff. As this is the case, there must be people complaining, and if so, why can the service still be so lack-lustre and inconsistent? I've got at least 2 more long-hauls before the end of the year so I'll sit tight and see how it goes.