FlyerTalk Forums - View Single Post - Change Fees "Gone For Good"(WW ex-USA,non-BE), credit for lower fare!, Intl&BE waiver

Jan 2, 2021 | 7:59 pm

#319

jsloan

FlyerTalk Evangelist

Join Date: Oct 2001

Location: Austin, TX

Posts: 25,541

I'm interested in opinions parsing these penalty rules. As I've stated, I am not interested in UA's "we keep the residual" approach, so I'm only considering flexible fares. Here's the relevant text from a fare I'm looking at (AUS-SIN LLE30UML):

Code:

     CHANGES

       CHANGES PERMITTED.
         NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
          --
              CHANGE FREE OF CHARGE - SEE CAT 31 FOR DETAILS
          --
   CANCELLATIONS

     BEFORE DEPARTURE
       CHARGE USD 300.00 FOR CANCEL/NO-SHOW/REFUND.
   AFTER DEPARTURE
       CHARGE USD 300.00 FOR CANCEL/NO-SHOW/REFUND.
         NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.

     ANY TIME
       CHANGES PERMITTED FOR REISSUE.
         NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
          --
          CHANGE PERMITTED TO 1ST TICKETED FLIGHT COUPON
          FOR REFUND SEE CANCELLATION SECTION
          --
          VOLUNTARY CHANGE MADE TO OTHER THAN 1ST TICKETED
          FLIGHT COUPON

It then continues by listing the standard set of options to show when historical fares are to be used, when things must be repriced, etc. Notably, the only sections included are for "NO CHANGE TO 1ST FLIGHT COUPON"

It's clear that cancelling the trip and requesting a refund incurs the cancellation fee of $300. My question is whether changing destinations (and thus, the first flight coupon) would automatically do the same thing. I think I have the option of forfeiting the residual or getting it refunded, less the $300 fee; I'm judging that on "CHANGES PERMITTED FOR REISSUE" (no charge to reissue the ticket) "FOR REFUND SEE CANCELLATION SECTION" (if you want the excess refunded, pay the $300).

Thoughts?

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