FlyerTalk Forums - View Single Post - UA Premium Service agents (GS, Polaris & UC agents) to wear gold banadana or ties
Old Jan 1, 2021, 2:28 pm
  #3  
LifetimeGS
 
Join Date: Feb 2020
Location: BOS/SFO
Programs: United 4MM GS, Bonvoy Lifetime Titanium, Hilton Lifetime Diamond
Posts: 307
Originally Posted by Hipplewm
I haven't been in a club in a LONG time - I have almost exclusively flown thru IAH this year and if I had an option, I always choose Centurion.

I had to go thru ORD today and visited the club at B^ - both greeters had gold on, all the CS reps on the second floor had gold and the lady walking around with the mask usage sign had a gold bandana. I asked and was told that ALL longe CS reps are now part of the "Premium" group and all wear gold from now on.

Not sure if this is a good thing or not....
I can confirm that the GS agent who came to the gate to say hello on December 29th said that all UC agents, Polaris agents and GS agents will now wear the yellow scarves and be grouped together under the 'premium services' name - they will effectively become one pool
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