Originally Posted by
shillard
Normal business practices (and standards - particularly customer service) have been thrown out of the window.
Once you get into the QF J lounge you might have to line up for 10 minutes to get a cup of tea or a glass of water.
Madness.
Oh there are no standards at all with Qantas now, it’s disgusting. Australia carriers have always lagged greatly behind Asian and European ones but now is an all time low. We are heading to the low of most US domestic carriers. Soon hosties will start yelling at people.