Originally Posted by
UKTraveller4Fun
Unless your a large corporate I don't think Marriott is capable of noticing this. They don't seem capable of realising that just because someone does 100 nigts with them that they are missing out on another 75 due to their poor service, all they see if the 100 nights they are getting. That or they have decided that to give better CS isn't worth it, which short term may work, long term of that 175 night total in a few years maybe near 25 nights with Marriott, specially for those with lifetime Titanium, afterall what does Ambassador get you these days, the answer being pretty much the same as Titanium!
Originally Posted by
damnyourefine
To be honest even as an AMB elite the best way to share your concern with Marriott is
to contact them and let them know why you’ll be spending X $ and night elsewhere. It’s all Marriott seems to care about.
Certainly, if you decide to move nights and dollars to another chain without contacting Marriott they likely won't care. As we have seen from the Marriott privacy data request thread they do keep detailed records on almost everything. If you let Marriott know, you've done your part and hopefully the bean counters will put it together.