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Thread: Amex (USA) adding trip delay and cancellation coverage to select cards
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Old Dec 30, 2020 | 11:09 am
  #259  
Statman
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Originally Posted by Julia Zhan
Got a 10+ hours delay with AA. The delay reason AA gave is because of airline crew timed-out. We didn't have any notice in advance.

Got a response from the insurance company that said crew timed-out is not covered. The insurance language said it covers "weather" or "equipment failure". Does flight crew count as some type of "equipment failure"? Is there anything else I should try?

Best,
What does crew timing out have to do with equipment failure? Not seeing the connection there.

I believe you are out of luck, but someone smarter than me can chime in.
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