FlyerTalk Forums - View Single Post - Amex (USA) adding trip delay and cancellation coverage to select cards
Old Dec 29, 2020 | 6:42 pm
  #258  
Julia Zhan
 
Join Date: Jul 2019
Posts: 1
AMEX Plat Trip Delay Insurance

Got a 10+ hours delay with AA. The delay reason AA gave is because of airline crew timed-out. We didn't have any notice in advance.

Got a response from the insurance company that said crew timed-out is not covered. The insurance language said it covers "weather" or "equipment failure". Does flight crew count as some type of "equipment failure"? Is there anything else I should try?

Best,
Julia Zhan is offline