AMEX Plat Trip Delay Insurance
Got a 10+ hours delay with AA. The delay reason AA gave is because of airline crew timed-out. We didn't have any notice in advance.
Got a response from the insurance company that said crew timed-out is not covered. The insurance language said it covers "weather" or "equipment failure". Does flight crew count as some type of "equipment failure"? Is there anything else I should try?
Best,