Originally Posted by sfgiants13

I’ve heard of some rough experiences here especially at checkin but I’ve never had to deal with it myself. We’ve always enjoyed our stay here but we’ll probably go back to the outrigger reef from now on. Trying to charge for a room with a slightly better view that has been given to me many times as an upgrade is just plain cheap and not a way to keep people coming back even if you do make a quick buck on that upsell.

anyway our AC stopped working last night. Their was a problem with the sensor when the door is open and they finally came out around 10. At least they did come out though because I didn’t want to try to sleep with the room that warm nor did I want to wait in line downstairs again.