So like many of you I'm in the middle of a mattress run. Booked a local cat one hotel for 10 nights and I'm using it as a satellite office so I'm not in the room all the time.

At check in I was assigned room 406, I had been by the hotel a few days taking the kids swimming etc, and last night I noticed the room on my Hyatt app changed to 412, I thought maybe they had upgraded me to a bigger room or whatever so I didn't pay any attention.

I went to the front desk this morning to get my new key and they gave me my new key and I went up to the room, and there was someone else staying there. There was a family there. the gentleman was very nice and said this is our room there must have been a mix-up and I went downstairs to the front desk.

The front desk agent was flabbergasted and had no idea how another guest was in my room and why my room number had changed. Needless to say they gave me a suite upgrade and now all as well.

I still I'm scratching my head as to what happened though. Do you guys think that they resold my room moved me and then accidentally placed another family in my new room? Weird stuff.