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Thread: BA cancelled first leg of trip
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Old Dec 23, 2020 | 4:22 am
  #7  
Barbs1
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Join Date: May 2016
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Originally Posted by corporate-wage-slave
Unfortunately Blue Islands is not an IATA member, nor is easyJet, so BA can't book you on those options. So the claim idea is best. There is a usual cap on taxi fares of £50 so your best bet would be train to Woking and taxi from there, the SOU airport station is just past the taxi rank anyway. I hope BA would pay this, in the past it's been a bit of a mixed experience, but EC261 is largely on your side here. However that makes it all the more important to spend money as if you were not going to get refunded.
Think we're less concerned about the refund amounts, would rather just book a taxi directly, more concerned about getting stuck in the UK, or just not getting to SA at all. But then we'll go the refund submission route, and see how it goes from there. I'm rather good at kicking up a stink to get customer services to cooperate, so hopefully that works.

Thanks for the advice.
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