FlyerTalk Forums - View Single Post - United 1K return cancelled, booked on American
Old Dec 22, 2020 | 12:45 pm
  #1  
Imoretti
5 Years on Site
 
Join Date: Jun 2019
Location: Chevy Chase, MD
Posts: 31
United 1K return cancelled, booked on American

Hello... my wife is a 1K; we booked DCA > IAH > RTB for both of us and our two sons. At check-in, we learned that due to a schedule change for the RTB outbound, we would not arrive IAH in time to connect to DCA so would have to overnight in Houston and continue in the am. As we needed to be in DCA that day and there is no United flight out of RTB on the day before, the agent booked our return on American, RTB > MIA > DCA. On arrival to IAH, en route to RTB, we were notified that my wife had been upgraded to business. However, we did not expect or want this, as we already had three seats with our sons (D-E-F)... my wife was in D and they gave that seat to another passenger (and I was in 12A, full flight). On boarding, the passenger who got my wife’s D seat did not want to give up the seat on a trade, so we had to make a series of trades with other passengers. Fine and good until we get to Roatan and I’m looking at our return flights... now they’ve split the record with me and my sons on one American confirmation/locator number and my wife on the other. I’m seated with my sons, but American wants $37 to seat my wife with us. And, we now have to pay $30 and $40 for checked bags! Not terribly happy, particularly about the bags... does anyone have any advice on how we might proceed? Our return is in about ten days, so we have some time to deal with this. Thank you in advance!

Last edited by Imoretti; Dec 22, 2020 at 12:54 pm
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