FlyerTalk Forums - View Single Post - Delta Drops 72 Hour Rule for Award Cancellations
Old Dec 20, 2020 | 6:30 pm
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Jaimito Cartero
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Originally Posted by Justin026
One of the more punitive Delta rules finally done away with. There was a theory at the time, debated on this board, that there were a few abusers of the system, especially for prize overseas and Hawaii awards. Supposedly, they continuously started and rearranged bookings and then never flew them, for the fun of it. Some others on here might understand that better, but I never believed that 80% of all award bookings are cancelled — that always seemed like Delta-spin.
Just before DL started this, I think they used stats from NW, too.

One problem with such stats, is NW had a promo that awarded you for each reward booking. No requirement to fly. No penalty for upper elites to cancel.

I booked enough simple awards to max the promo out. I didn’t book difficult flights, or cancel just before the flight. But a 50k mileage promo, with very little effort isn’t that common. Especially as everything could be done online.
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