FlyerTalk Forums - View Single Post - CO problems with Skyteam

Oct 10, 2004 | 10:49 am

#2

SANBO93

Join Date: Sep 2004

Location: Sunshine State

Programs: Too Many.....

Posts: 434

Quote:

Originally Posted by mplsll52

I recently booked an FS6 100K mile first/business first award with CO. I was told I was booked in first on Air France but when the seats came back they were in business class. I have complained to CO but they are confused and say it is book in O class which is business class on AF. CO also has an 80K business class award. So I don't get it what qualifies as first class? I look at Delta, Northwest and even AF sites an 100K gets you first class!?! So what gives with CO. I have elevated this with CO customer care but am awaiting response. I requested either they lower the miles or get me seats on a true business first (CO type seating which of course CO does not releease until much later for july travel.) Has anyone else had these issues with CO.

Not had issues w/CO but will tell you in March I booked FC on DL & AF but on the flt. from boston to paris they explained that DL FC was BC on AF so I could not get FC on that flt. I moaned a little and got a sup. who I told (since I was w/wife) "this was special trip" and DL assured me I was FC all the way. Five min. before take off we were upg. to FC. Very sweet... AF FC is without a doubt the best I have ever been on. ie crab legs and filet..

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