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Thread: BKK to LHR
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Old Dec 18, 2020, 9:11 am
  #36  
babyg_wc
 
Join Date: May 2016
Posts: 1,167
Originally Posted by jm419
well done babyg_wc for the Qatar rerouting.
Karfa seems right however - commercial booking and redemptions treated differently. My avios booking options (via QR or SIN or HKK) all declined.
only options was refund/FTV.
It seemed significantly dependent on QR redemption seat availability. The operator suggested I complained via the BA.com homepage.
Is that a strategy? should i just wait a few months? There must be 1000s of people on redemption bookings on all these daily routes that are pulled.
feeling disappointed.
They are obliged to reroute you.... even thou they say they arent/wont. That said I am not sure why i had no troubles, and why others are having troubles.
I did ring as soon as the flight cancellation happened (so perhaps ahead of the hordes)...
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