FlyerTalk Forums - View Single Post - A deep dive on mixed-cabin awards with Mark Nasr
Old Dec 17, 2020, 6:02 pm
  #16  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
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Originally Posted by skybluesea
First, I have repeatedly point out I accept what OP has posted.

Yet, my point is why would AC engage in this way and to what end.
They took the time to provide an in-depth explanation of a complex part of the revamped rewards program. That's more than many airlines have done, often leaving it to flyers to figure it out for themselves. In this case, AC didn't make a bunch of bloggers/FTers spend a bunch of time rooting around to figure this all out, they gave us a lot of the info.

And for my cynicism - well, OP just posted this elsewhere so do we really believe anything AC has to say.
There's a huge difference between explaining technical/administrative components of the frequent flyer program vs adopting a very aggressive legal position that allows them to preserve hundreds of millions of dollars of cash.
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