Originally Posted by obscure2k
When you book an M,B,Y without getting an upgraded confirmation on the spot, you are paying your money and taking your chances. I would continue to call back and never book one of those fares unless the CSR would instantly confirm the upgrade. Just my opinion and I could be wrong.
I absolutely agree. If I couldn't get the upgrade immediately confirmed online, I'd cancel and try through SMS. If that didn't work, I'd look elsewhere or book LUT or HQK fares and take my chances...at a considerably lower cost...on the upgrade lottery.