Originally Posted by
jeremyBA
After a 90 min hold I have just come off the phone with BA.
I am caught in the Oz trap and will just cancel. My 241 voucher expires in April so I will book Paris return, then claim a future travel voucher to preserve it - this is better than keeping the Oz booking alive as the avios and fees are far higher sitting on a voucher.
I also have a flight to Osaka and back form Tokyo. The Osaka route has been cancelled. This one was booked in the 50% off sale.
The operator ( who was lovely) said my options were to Change the outsold to Tokyo. Re date flexibility they will only allow -3 days + 14 days with a move of return to keep the duration the same without the need to have Avios Availability.
Beyond this (a) there needed to be Avios availability and (b) If I went beyond the 50% off period of 30th June I would be change more Avios.
I has assumed that the option above - any change as long as within 12 months of the ticket - were Ok, but seemingly not ---- unless of course those here on FlyerTalk know more - and if so could you please let me know the internal notice number so I can quote it and get the flight moved.
Many thanks as always
Thanks, jeremyBA, for sharing your experience on flights cancelled by BA. I will wait a few more days to think through before calling BA. Head for Points said they would do an article tomorrow.