FlyerTalk Forums - View Single Post - "...don’t worry, we’ll have the kettle on"
Old Dec 16, 2020 | 5:42 am
  #10  
ajamieson
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Originally Posted by Sparkyfletch
My wife and I both thought it was a really nice warm email that felt personally penned.
I agree. It was more empathetic and intelligent than anything burped out by Cruz for the past five years, and there was a noticeable shift in tone. At this point I don't care if it's simply someone new writing the marketing emails; it's one of the first management messages since 2015 that hasn't been infuriating, sloppy, or both.

Hopefully this marks an end to the "enjoy your menu" era.
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