Originally Posted by
Stripe
Same thing happened to me at DTW. Returned car Saturday afternoon. I don't recall the guy actually opening the car and checking the fuel, said I could only get an emailed receipt. 48 hours later I receive the receipt showing fuel out at 8/8, fuel in 8/8, and a $15+ fuel charge. I called today and got asked a bunch of questions about the name and address of the gas station (which I couldn't remember), amount I paid to refuel (which I had to look up on my CC statement), and number of gallons (which I could only guess). Problem was I filled it at the Costco the day before and my final refueling was just a top up. He eventually gave up and said I would be credited for the fuel charge.
He never said anything about a "sensor". Does Budget do this routinely and then just hope most people don't notice or take the time to complain?
I'm especially irked because the rental survey came before the receipt. My rating would have been quite a bit different if I had waited to fill it out.
I bet you drove less than 75 miles. Budget has it built in their system that you automatically get charged $15 if you don't show or mention that you just filled up and have a receipt with you.
I always have my receipt and I would mention it, and I usually get 2 receipts emailed to me, one with the $15 charged and the second that the agent corrected to reflect no gas surcharge.