FlyerTalk Forums - View Single Post - QR Introduces Extra Legroom & Preferred Seat Concept: Starting Nov 2020
Old Dec 10, 2020 | 5:46 pm
  #9  
IAN-UK
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Originally Posted by Tab7
We have Silver Privilege Club status and flew in September and were able to select seats with no charge. Now in December I have to pay for my seat selection.

You might be able to select but not complete the payment.

I did that pre-Covid. At Doha check-in, the agent tried to send me off to the ticketing desk to pay for the seat reservation. We ended up calling over a supervisor who said it was an ongoing problem he'd kept passing up the hierarchy for resolution. His work-around was to cancel my check-in, remove the seat reservation, then check me in, allocating to me the seat I had previously selected.

Maybe the situation persists, or perhaps your issue is a manifestation of the badly thought out rush to monetise à la EK
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