Originally Posted by
CMK10
It's been a while but I've gotten a $50 ETC for such things before, usually when I complained if it was broken on longer flights.
Did you purchased a Wifi pass? I was thinking of buying the one year Wifi pass, but it doesn't do me any good if Wifi is broken on one of UA's long haul tpac flight like SFO-HKG. I would be upset if I get little usage and no compensation whatsoever.