M&M had already put two years work into this before launching the change. Now the implementation moves into the future. My guess is 2023, when they always expected to be back at 2019 levels.

Yesterday in the call I specifically asked if the move is to save money on the roll out or if the new system will mean more costs and was postponed because of that. It seems the new system will not be more expensive than the old system. The reason for the delay was purely to save the money on the roll out (for now). LH Group just doesn't have the ressources and cash to roll out the new programme and make the investments in infrastructure to switch over.