I have 2 different experience with Travelocity.
First one was when I booked Buenos Aires - Auckland on Aerolineas. I choose the option to pick up the ticket in Buenos Aires at a Sabre travel agent. I loved the experience.

My second experience was when I wanted to book CHC-NAN, but when I called the call center to see if I can pay by 2 credit cards they wanted me to pay shipping (30$!!!!!!!) twice.

I called Qantas (their website had problems) and got the same fare but free shipping, but nz post lost the tickets and we had to do a lost ticket claim.

In your case it could be worse,
I bought a EWR-Buenos Aires ticket on Destina with a 9 month validity. When I realised that things completely broke down with my ex, I wanted to return earlier but the ticket magically changed to 3 months. Very annoying. I had to get another ticket from Auckland and it was a big mess which is on it's way to small claims court.