Originally Posted by jakatz
For the record, Ameniti stinks. I joined last week and decided that I would try calling them to make a hotel reservation. Well that was 26.37 minutes ago...I have been on hold listening to United's call center butchering Gershwin. Thank god I only paid 10 bucks. Imagine if I had paid full price, I would be super pi$$ed!!!!

I had about a 30 minute hold time... I'm not impressed at all.