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Thread: Denied boarding, tricky one
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Old Dec 2, 2020 | 4:18 am
  #140  
Newbtravelle
5 Years on Site
 
Join Date: Oct 2017
Programs: BA Gold, Tesco, Nectar
Posts: 315
Originally Posted by Dave Noble
The OP could have thrown the towel in earlier - trying to blame the staff for trying to help seems particularly poor
Well it's an awkward one, since the QR staff would likely not have known that cancelling the ticket with BA immediately for an FTV was actually the best option. So they did not do the best thing for the OP at the time, while they may have intended to.
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