Originally Posted by
moulder3
That is
incorrect.
Travel Bank is an online account for managing travel credits with JetBlue. A Travel Bank account is created when a travel credit is issued to a customer. Credits are valid for one year from the date of issuance and are valid until 11:59PM on the date of expiration. Due to the evolving coronavirus situation, we have extended the deadline for using Travel Bank credits:- If you have a Travel Bank credit from a previous flight purchase that is expiring between February 27, 2020 and June 30, 2020 it will now expire December 31, 2020.
- Travel Bank credits issued between February 27, 2020 and June 30, 2020 for flight purchases will now have an 24-month expiration period as opposed to the typical 12 months.
- Travel Bank credits issued after June 30, 2020 will expire 12 months from their date of issue.
And if the credits were issued before February 27, the customer is now SOL because they are refusing to extend the credits expiring on or before Feb 26. If you have a credit issued 1/1/20, and you're unable to plan anything before 1/1/21 (which most people won't because nothing will change between now and 1/1/21), JetBlue is telling the customer to go pound sand.