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Old Dec 1, 2020 | 11:58 pm
  #137  
Dave Noble
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Originally Posted by Newbtravelle
OP just to reiterate what others have mentioned. If staff had sorted things faster (if I understand the FTV) you could have cancelled for a voucher. This is a good point if you make a complaint.
The OP could have thrown the towel in earlier - trying to blame the staff for trying to help seems particularly poor
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