Originally Posted by
stimpy
Can someone explain why full service Marriott and Sheraton level hotels only have plastic cups in the rooms, but a cheap Residence Inn has a full set of stemware, cocktail glasses, etc? Some recent Bonvoy experiences in California.
This is the explanation I got in June 2017 from the GM at the DFW North Marriott:
I can understand and it’s Marriott new standard. It’s due to hygiene as well but we can provide you next time glassware if you like. Please let me know in advance so I can accommodate. Thanks again.