Does anyone know if you get an email when a manual refund has been processed? The reason I ask is that the card that is getting refunded was reported stolen and when I speak to the bank they assure me if BA refund the original payment card I won’t get the money back. I can submit a request for the bank to trace the money but I may never get it even if BA refund me. All sounds like a great deal of hassle made more complicated when I don’t know if BA have returned the money to the stolen card. At least an email from BA might get the bank to try and find the money.