Originally Posted by
pull_over
My OTA (Gotogate) didn't allow me to reschedule for next year (to extend ticket validity I think; but I booked in Jan 2020 for Jan 2021). I was contacted by agency and requested to request a refund (yep, exactly this happened).
What is/was your refund timeline for bookings made with OTA, guys?
It took around a month (maybe just over a month) for the refund to hit my account. Just be mindful of the service charge when getting a refund.
Can't remember how much it was (€50 comes to mind). Might be better off getting a voucher? They were offering a good deal if you took the voucher (belive it was 15%?).
Was a while ago so sorry for the vague response.